Empathy: An Important Workplace Skill

I recently came across a LinkedIn poll on the necessity of empathy in the workplace, and it got me thinking about some of my encounters at work. I have had my fair share of experience working with excellent Team Leads, but one Team Lead in particular, will always have a special place in my heart. It took me a while to realize that the trait that distinguished her from all the other bosses I have worked with is EMPATHY. According to Alfred Alder, a renowned Psychiatrist, empathy is seeing through the eyes of another person, listening with the ears of another, and feeling with the heart of another. This definition succinctly described my boss.

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