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Senior Manager, Product Owner - Content Generation Service (24 month Fixed


Job Type

Job Function




On-Site or Remote

Job Type


Competitive salary and benefits

About the Role

*Job description* *Site Name:* UK - Hertfordshire - Stevenage, Belgium-Wavre, India - Karnataka - Bengaluru, Poznan, UK - London - Brentford, USA - Pennsylvania - Upper Providence *Posted Date:* Jan 24 2024 *Please note this is a 24 Month Temporary Fixed Term Position.* Come join us as we supercharge GSK’s data capability! At GSK we are building a best-in-class data and prediction powered team that is ambitious for patients. As R&D enters a new era of data driven science, we are building a data engineering capability to ensure we have high quality data captured with context and aligned data models, so that the data is useable and reusable for a variety of use cases. GSK R&D and Digital and Tech’s collective goal is to deliver business impact, including the acceleration of the discovery and development of medicines and vaccines to patients. GSK Development and Development Digital & Tech are in the final stages of delivering on a multiyear investment aimed at modernizing the clinical development landscape. In order to ensure we maximize the value of the data we generate using these new systems in combination with the data assets we acquire externally, new teams in both the R&D Development and Development Digital & Tech organizations are being established to focus on the governance and design. *Job Purpose* The Product Owner is accountable for designing and delivering the roadmap that will improve the user experience for the products within their domain and support the strategic priorities. Each Product Owner works collaboratively with stakeholders to agree on priorities within their domain and build plans to deliver against those priorities. The Product Owner will have ownership and responsibility for enabling GSK R&D’s Content Generation Service, a *Generative AI powered* environment on the GSK Azure Cloud environment. The CGS will facilitate automating document creation within R&D Development and CMC. The CGS aims to centralize common components and standardized workflows in these domains. By forming a suite of cutting-edge component-based business services, it forms a foundation for various use-cases, allowing effective tailoring for individual use-cases. The Product Owner is recognized as the go to leader and trusted advisor for their product, working collaboratively and adaptively to constantly meet the needs of their customers and deliver value to GSK. *About R&D Tech* GSK R&D is led by science. Science is driving an ever-increasing variance and complexity of Clinical Research, and its related data collection and management. This presents great opportunity for Tech enablement via investments in modern platform technologies and Digital applications, across GSKs Pharma and Vaccines organisations. The *Product Owner – Content Generation Service* role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include the following: - *Technology Strategy & Enablement:* in the role of trusted advisor, strong domain knowledge including one or more of the following: business process, industry best practices, in market solutions. - *Demand management:* Collaborate with business stakeholders to manage and prioritize the product backlog to produce the product set with the highest business value. Accountable for the product backlog and product cost forecast. - *Governance:* Establish business value, manage delivery and service performance and manage business risk within the scope of their product. Responsible for representing the product in governance boards such as Steering and Design Authority. - *Product/Project Delivery:* Design and deliver the optimal set of products and services which meets the business strategy and requirements. Accountable for creation and execution of the product roadmap. May complete hands on configuration, providing detailed designs and wider impact assessments. The ability to think big picture and customer first is imperative. - *Quality, Risk & Compliance:* Accountable for ensuring the product within the domain is compliant with internal security and risk management policies and practices, as well as external regulatory and statutory requirements e.g. GxP and that Tech continuity plans are in place for all critical products. - *Feature Definition:* Proven ability to translate customer requests, competitive activities, and industry trends into value drivers of new technology solutions and product requirements that can be easily understood by product teams, developers and other key constituencies within the organization. - *Service Management:* Responsible for ensuring any changes are delivered in accordance to the services levels that are in place, to ensure adherence to those SLAs, and directly managing any Level 3 support issues and escalations. Accountable for Lifecycle Management of the product. - *People Management:* Will work in collaboration with the broader team to drive and deliver business value to tight timelines adhering to the release management calendar where applicable. Depending on team structure, the incumbent may matrix manage the team - *Adoption strategy & change management:* in the role of change agent, support both the product teams and the business in agile approaches to solution development and adoption, building excitement, momentum, visible success stories and clear value-based versions of vision as roadmap plans come to life. *Why you?*Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: - Bachelors Degree - Minimum. 5 years relevant experience e.g. Service Management, Business Analysis in major global Tech organization, knowledge of AI/ML - Demonstrable experience in working in an IT product related industry, with experience in IT software analysis, design and delivery. - Good experience in relationship management, influencing and communication skills. - Content knowledge of respective functional area (business operating models, processes & products). - Knowledge and assessment of emerging trends (both functional and technical) within domain. - Practical experience in software design and delivery (both analytical and technical) is the core capability of this role. Preferred Qualifications: If you have the following characteristics, it would be a plus: - Scientific Bachelors Degree or higher Degree *Closing Date for Applications: Friday 2nd February 2024 (COB)* Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. *During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.* #SCD #LI-GSK *Why Us?* GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive . As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. *Important notice to Employment businesses/ Agencies* GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.


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