Superintendent Pharmacist

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Job Type

Job Function



Bristol, UK

On-Site or Remote


up to £70k

About the Role

Position Summary

  • To lead the effective and efficient end-to-end manufacturing of the Pharmacy, to deliver a ‘Gold Standard’ service for patients and prescribers, with assurance, integrity, accuracy and compliance.

  • To develop and sustain a culture and practice of continuous improvement, to deliver ongoing improvements in the patient and prescriber experience.

  • To maintain compliance with all applicable laws and standards, and to maintain expert level knowledge of all applicable practices, processes and standards with which the Pharmacy must, or could comply.

  • To ensure compliance with relevant NHS contractual provisions, relevant legislation and GPhC standards of conduct, ethics and performance.

  • To build and maintain strong relationships with customers, GP surgeries, care homes and other healthcare professionals.

  • To lead the growth of the business through development of existing and new market opportunities, including through productand service innovation.

Duties and Responsibilities

  • Ensure the safety, health and wellbeing of patients and customers through the design, development and implementation of novel medication dispensing and supply services.

  • Develop and execute pharmaceutical-grade manufacturing and associated logistics processes, protocols and standards.

  • Ensure that all pharmacy practices meet guidelines described in the latest version of the Medicines, Ethics and Practiceissued by the Royal Pharmaceutical Society of Great Britain.

  • Comply with all NHS contractual requirements, as well as maximising financial income available through the Pharmacy QualityScheme and other commissioned services.

  • Deliver patients’ and customers’ orders as per the defined experience journeys and standards, including those concerningtime frames and mode of delivery.

  • Guarantee continuous improvement of all processes and practices and establish lean performance measures to enablemonitoring of improvements.

  • Manage agreed pharmacy budget to ensure it remains within plan and provide inputs and forecast to deliver business growth.

  • Ensure that purchasing, storage and distribution of pharmaceuticals are in accordance with excellent medicines managementpractice.

  • Promote cost reduction initiatives including the delivery of cost improvement targets while delivering improvements incustomer service.

  • Apply risk management processes, measurement and reporting to eliminate – or minimise – the risk of prescription or dosageerror through manufacturing.

  • Ensure errors, complaints and incidents are managed within company and governance guidelines.

  • Ensure pharmacy manufacturing compliance with relevant regulations, and adherence to protocols.

  • Develop audit processes to ensure that all legal, professional and service requirements are met.

  • Undertake all the roles and responsibilities of the Superintendent Pharmacist as required by all applicable legislation.

  • Support the development of pharmacists’ and pharmacy technicians’ clinical work as well as all healthcare professionalsinvolved in the management of medicines.

  • Provide professional and pharmaceutical management and leadership to the pharmacy service and staff to meet current statutory obligations.


Registered with the GPhC with no adverse Fitness to Practice record.

  • MPharm degree.

  • 8+ years of relevant experience is highly desirable.

  • MUR and NMS accredited.

  • Expert knowledge of pharmacy regulations and laws governing the use of medicines.

  • Ability to work as a key member of a leadership team in a small business environment.

  • Excellent written and oral communication and presentation skills with a demonstrated ability to work with cross-functionalteams and to encourage and support others to achieve their objectives.

  • Results oriented with strong time management skills, highly organised and driven to succeed.

  • Ability to work in a dynamic environment under tight timelines.

  • Experience with a variety of PMR systems including ProScript.

  • A multi-tasker able to manage multiple queries from customers and staff alike.

  • Ability to think innovatively, and to be confident in designing and implementing novel methodologies in a ground-breaking environment

  • A broad and expert understanding of Pharmacy as an industry, with experience of collaborative working with industry working groups.

  • A strong knowledge of lean manufacturing, Six-sigma, TQM or other relevant quality management methodology would beadvantageous.

About the Company

At the cutting edge of the Pharmaceutical industry, our revolutionary robotic pouch system supports patients to take the right medicines on time, every time. We are a rapidly growing company and have vast ambitions for the future. You will experience all the excitement of a business changing the way that pharmacies in the UK operate.

How to Apply

To apply please email your CV to, quoting "Black Pharma"

Closing Date

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