Tech within GSK

Tech at GSK is undergoing a period of change and transformation: GSK has the ambition to become a leader within the pharmaceutical industry in the application of digital technologies to drive a step change in performance and competitive advantage. As an organization, GSK is looking to create maximum strategic and operational value from our six key tech capabilities: Software Engineering, Digital, Cyber Security, Data Science, Cloud Infrastructure, and Product Management. Within these strategic areas, we see this work touching upon established and emergent technologies, including the transition to digitized data (vs. paper-based), Data Science and Analytics, next-generation/cloud computing, sensors and the internet-of-things, machine learning, and artificial intelligence.

Programme plan

The programme is based on three different rotations: two of which take place on manufacturing plant and one at GSK's headquarters:

• The plants are located in Montrose and Worthing

• GSK's head office is located in London

This full-time, permanent Manufacturing Site Technology Graduate Programme role is manufacturing site-based and will lead to a permanent role on the Montrose manufacturing site following the programme. It will provide technical analysis and development of solutions in support of the Manufacturing processes and will manage the deployment, testing, validation, performance, operations and continuous support and improvement of all Technical, Engineering and Manufacturing applications within each Manufacturing Excellence and Quality and Lab Product team.

This role requires a balance of business process understanding and technical breadth and an ability to operate in a flexible and agile way to drive efficiency and improvements to the Manufacturing, Technical, Engineering and Quality and Lab Products.

The role involves working with geographies, user bases and a large mix of technology and business process understanding.

Key responsibilities

• Partner with Product Owners and Product Managers to help to develop, test, deploy & maintain technology and/or solutions to enable business value for GSK, operating within an Agile Product Model.

• Responsible for the day-to-day operational activities within an Agile Product model, which includes but is not limited to:Business process to system mapping and user requirements capture
  Application and technology configuration & implementation e.g. automation tools
  Refining the user experience to ensure the most efficient experience for the user
  Application integration selection/design & implementation
  IT service to support end-to-end business processes
  Business Unit systems support for multiple internal and external vendor stakeholders.  Operates as a subject matter expert in a shared service operating model and provides systems support as needed.
  Ensure data passes accurately from platform to platform.
  Manage access, training, system enhancements, and support of related systems and applications.
  Ensure the integrity and consistency of systems and approval process through metrics reporting, dashboards and systems metadata.
  Design, develop and implement methodologies and protocols that ensure accuracy of data sources and confirm validity of reports

• Development, maintenance and management of products and solutions, including the identification of gaps, risks and mitigation approaches

• Engage with internal functions and external bodies (companies, standards bodies and agencies) to understand the wider ecosystem that impacts the Product area.

• Collaborate with Portfolio & Product to ensure solutions align agreed product roadmap & feature requirements

• Engage with key stakeholders and end users to ensure best possible User Experience (UX) and business outcomes are achieved, escalating issues as appropriate

• Provide technical leadership in support of service delivery and lifecycle management, to optimise the Product portfolio and ensure that systems continue to operate and evolve in line with the Product Roadmap, wider Tech environment and key standards

• Track exceptions to standards and drive their remediation